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About Us

CCC have a fleet of vehicles, including black cabs, saloons, estates, MPVs, mini-buses, prestige vehicles and disabled-access vehicles.

All vehicles are supplied to the customer specified and licensed for the relevant taxi licensing local authority and come with full insurance cover and roadside assistance. CCC provide licensed vehicles nationwide, matching vehicles to the requirements of over 370 local authorities.

The Taxi Replacement Specialists

Established in 2003, Central Cab Care is now one of the leading taxi credit hire companies in the UK.

What do we do?

CCC is a taxi credit hire provider to the insurance industry. Using this experience and our extensive fleet we are able to offer support to insurers and others in the industry. Including those who need to cross hire our vehicles to satisfy their own clients.

What is credit hire?

Credit hire is the supply of a like-for-like replacement hire vehicle on a credit basis to the non fault vehicle owner following a non-fault accident.

Arranging credit hire

In simple terms, credit hire is offered when there is no doubt as to liability or where we are confident that the circumstances of the claim mean that we will be able to recover the cost of the taxi supplied.

If the vehicle is safe and drivable the hire will only be for the period during which repairs are actually being undertaken. In these instances, we liase closely with the taxi driver and the vehicle repairer to ensure that the credit hire is provided seamlessly alongside the repairs, making sure that the driver is able to keep on working.

Recovery of Costs

CCC usually recover the costs of hire from the at-fault driver’s insurer once the claim is settled. Credit hire may be available to any non-fault vehicle owner whatever their own insurance status – comprehensively insured or third party insured. The claim is against the insurer of the at-fault third party driver.

Arrangements are in place between the Association of British Insurers and credit hire companies, including CCC, for the provision of replacement vehicles to innocent parties, this agreement is known as The Credit Hire Protocol or General Terms of Agreement (GTA), which is a voluntary non-binding agreement. CCC is party to this arrangement and is a Tier 1 credit hire provider.

Our Team

Our professional, friendly and multi-lingual team are experienced in both working with taxi drivers and bases as well as handling insurance claims and dealing with brokers and underwriters. Our proactive approach to file handling coupled with our high standards of customer service means that both customers and insurers are kept up to date throughout the complete claims process.

View our Treating Customers Fairly Policy

We are a taxi credit hire provider to the insurance industry.

Based in our own purpose-designed and conveniently located premises at the heart of the Midlands motorway network we work with a number of major insurers, insurance brokers and accident management companies offering a national plated vehicle replacement service, usually within 24 hours of the client’s acci